Hospitality Training and Development
Kirkland Training offers bespoke hospitality training and development services specifically
designed for the hotel industry. From one-to-one coaching to group training
courses and workshops, we can help you to develop your teams and enhance
the performance of your business.
We work with many of the major hotel groups, as well as smaller groups and individual,
privately owned properties. Kirkland Training understands that no two hotels are the same and we build
relationships with our clients which allow us to offer consistent support which directly
contributes to the success of their business. In other words, we are as passionate about
your success as you are.
What makes Kirkland Training different?
We specialise in bespoke hospitality training courses
designed around your hotel, your customers, and your business needs. This helps us
to ensure that the training has impact on the performance and motivation of your
teams, on the levels of service and care offered to your customers, and of course on
your revenue results.
Kirkland training draws on a wealth of experience in the hotel industry, not just in training
and development but in hotel operations and sales. The result is training which is
not taken out of a book, but is based on practical and realistic solutions, and on
strategies which work.
Above all, the focus is on creating enjoyable, effective and creative training solutions
which give you the results you want.
Amy Kirkland is an approved trainer with Welcome to Excellence, delivering Welcome Host, Welcome Host Gold, and Win More Conferences and Events courses across the UK. Delegates completing Welcome Host Gold are now able to achieve a City and Guilds qualification through the training, so why not Contact Kirkland Training and ask about running a training course for your team?"